Reference

How ignitioncas Handles Your Personal Information

Your account data — from identity verification to payment method details like PayPal, Venmo, and Play+ — stays within the boundaries we describe here. This policy tells you exactly what we collect, why we collect it, and what you can do about it.

Data collected only as neededPayPal, Venmo, Play+ payment data protectedYour right to access or deleteState-law compliance where applicableContact path clearly published
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ignitioncas How ignitioncas Handles Your Personal Information
HOW WE PROTECT DATA

Security, Cookies, Retention, and Your Controls

We take four concrete steps to keep your data handled properly — from the moment you create an account to the day you close it. Players in New York and across eligible states benefit from the same account-level protections regardless of which payment method they use.

Account Security

Your account uses encrypted connections and session tokens. Unusual login patterns from new devices trigger an additional verification step before access is granted.

Cookie Controls

We use functional cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust non-essential cookie preferences in your account settings at any time.

Data Retention

We keep your account records for the period required by applicable state law. Once that window closes, personal identifiers are removed or anonymized from our active systems.

Requesting Changes

Submit a data access or deletion request via live chat or email. After identity confirmation, we will process eligible requests and notify you of the outcome in writing.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct, or request deletion of personal data tied to your account, reach out through any of the channels below. We aim to acknowledge privacy requests within a few business days. Verification of your identity is required before we can action any change — this protects your account from unauthorized access requests.

Team online

Live Chat

Start a live chat session from your account dashboard. Confirm your identity with your registered email and we will pull up your privacy request.

Email Support

Send a written privacy request to our support email. Include your account username so we can locate your data record and respond directly.

Account Settings

Some data preferences — like cookie consent and marketing emails — can be adjusted directly inside your account settings without contacting support.

Common Questions About Your Data at ignitioncas

These are the questions we hear most often about how personal information is handled on this platform. Each answer is specific to how our account and payment systems actually work.

We collect your name, date of birth, email address, and government-issued ID. Payment method references for PayPal, Venmo, or Play+ are stored as transaction identifiers, not full financial details.

We do not sell your personal data. We share information only with processors needed to verify identity, complete payments, or meet legal obligations under applicable state law.

Contact us via live chat or email with your account username. We verify your identity first, then provide a summary of the personal data tied to your account record.

Yes. Submit a deletion request through live chat or email. We will remove or anonymize your data once any legally required retention period under state law has passed.

We store only a transaction reference and payment method type. Your full PayPal or Venmo credentials are processed by those providers directly and are never held on our servers.

Your active data is flagged for removal. We retain the minimum records required by applicable law, then anonymize or delete the rest once that holding period expires.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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